Depending on the business goals, challenges and size of the organization, a project scope is typically determined during the initial consultation sessions.

For complex challenges and enterprise clients, we typically recommend an assessment phase at the beginning of the project.

This ensures that we identify and prioritize everything correctly and develop the best solution to meet your goals.

Our business consulting solutions are designed to be flexible, targeted and modular to solve for countless challenges.

We mix and match our organizational strategy, business process management, instructional design and training programs to develop the perfect solution for your goals.

Because our success is dependent on your success, we stay very cost conscious. In fact, we try and eliminate travel as much as possible. It saves both money and time. We have worked hard to build a virtual and remote environment that makes this possible.

Depending on the goals of the project, some travel might be required. We will determine that together as we define the project plan and scope.

We are moving into our 29th year in the business. Not once has a client questioned any travel expenses with a project. If you have worked with consultants in the past, you know that is a phenomenal feat!

This varies based on organizational guidelines and the type of travel. This will be outlined in the proposal and final contract.

In the most typical situation, we abide by your travel policies.

In some cases, we build travel costs into the consulting rates. We don稚 typically recommend this approach, as it almost always costs you more.

Any travel expenses incurred since the previous invoice will be billed on the next invoice unless they are prepaid or paid directly by a client.

We never add administrative fees or surcharges to travel expenses.

Although we customize just about everything to your business needs and goals, the typical consulting project is started and organized in the following ways:

• Initial consultation meeting(s) to determine your goals and current business challenges.
• If we require deeper information before or during building a proposal, we値l have you sign a mutual NDA (non-disclosure agreement).
• We値l develop a proposal that includes a SOW (statement and scope of work), pricing, timelines and any options or recommendations.
• Once the scope of the project is agreed, we値l establish you in our systems for effective collaboration. (if applicable). This will also include a regular communications plan and milestone reporting. We値l work our brilliance to make you and your business shine.
• Towards the end of the project, we値l finalize knowledge transfer so the results are sustainable

We do both.

Depending on the scope of the project, we typically develop fixed price contracts. This allows you to have a defined budget with no surprises.

Time and materials contracts are more appropriate for short-term consulting projects or projects that are more urgent and there isn稚 the time to properly scope the core issue(s) during the proposal phase.